Parts Advisor - Head Office Call Centre
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe. It operates in the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands and more recently Ireland.
The company is a wholly owned subsidiary of Genuine Parts Company (GPC), the largest worldwide automotive parts distributor with activities in North America, Europe, and Australasia. AAG’s network is serving thousands of customers across Europe supported by a logistics infrastructure of 80 Distribution Centers, 2,455 Stores as well as 7,590 Repair Centers.
Due to our growth and expansion within our motor factor network, we are looking for Parts Advisors to join our team.
Having recently entered the Irish market this an excellent opportunity for enthusiastic, highly motivated automotive professionals to help establish and expand our brand in Ireland. An opportunity to be a part of our journey and share in our success as we continue to establish ourselves as a market leader in Ireland, Europe and worldwide.
As Part Advisor, responsibilities will include:
- Taking orders for car parts over the telephone and counter, upselling to increase invoice value.
- Outbound calling to raise customer awareness and achieve higher sales.
- Building long-term rapport with local customers
- Actively promote offers, discounts and customer competitions
- Limiting credits and returns by ordering and sending the right car parts, first time.
To be successful in this role you will to be:
- Punctual, organised, and efficient whilst working towards deadlines.
- Pro-active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
In Return we offer:
- An opportunity to join a global brand and market leading motor factor.
- Competitive salary and excellent bonus potential
- Structured career paths and bespoke training
- A great team environment & friendly approachable management
The Company
Alliance Automotive Group (AAG) is a leading distributor of light and commercial vehicle parts to the automotive aftermarket, serving over 35,000 repairers across the UK & Ireland.
AAG is owned by Genuine Parts Company (GPC), the number one parts distribution business in North America, leading to an increased level of synergies helping achieve record growth.
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